To solve your Webcam problems on Windows, then carefully follow the procedure below to fix any problem of Webcam on Windows.
Check your antivirus settings
If you’re having webcam problems on Windows 10, the issue might be caused by your antivirus software. Many antivirus tools tend to block your webcam in order to prevent hackers from spying on you. Webcam blocking is a useful feature, however, it can cause issues with your webcam.
To fix this problem, it’s advised that you check your antivirus configuration and disable webcam protection feature. If that doesn’t help or if you can’t find this setting, you can try disabling your antivirus completely.
Sometimes in order to fix this problem, you need to remove your antivirus software completely. Since it’s not safe to use a PC without an antivirus, you should consider switching to a different antivirus solution. If you’re looking for a new security software, you might want to try BullGuard or Bitdefender. Both applications offer great features, so be sure to consider them.
Make sure that apps are allowed to use your webcam
- Open the Settings app. You can do that quickly by pressing Windows Key + I shortcut.
- When Settings app opens, go to Privacy section.
- In the left pane, choose Camera. Now make sure that Let apps use my camera hardware option is checked. If the problem
- appears only with a specific app, check the Choose apps that can use your camera list and make sure that the camera is enabled for that app.
- After changing this setting, your apps should be able to access your webcam without any problems.
Update your drivers
- Press Windows Key + X to open Win + X menu.
- Now choose Device Manager from the list.
- When Device Manager opens, locate your webcam on the list and choose Update driver.
- Now choose Search automatically for updated driver software.
Windows will now automatically search and download the suitable driver for your PC. In some cases, you might have to install the driver manually.
Windows 10 comes with a set of default drivers and you can install them by doing the following:
Repeat Step 1 and 2 from above.
Now choose Browse my computer for driver software.
Select Let me pick from a list of available drivers on my computer.
Select the brand of your webcam and model and follow the instructions on the screen to install the driver.
If that doesn’t work, you might want to try rolling back to the older driver. This is rather simple and you can do it by following these steps:
Open Device Manager, locate your webcam and double click it.
When the Properties window opens, navigate to the Driver tab. Now choose Roll Back Driver option.
If this option isn’t available, you won’t be able to rollback to the older driver.
Although these methods are simple to use, the best way to update your webcam driver is to download the driver for it manually. Simply visit the manufacturer’s website and download the latest driver for your model.
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Update drivers automatically (third-party tool suggested)
Downloading drivers manually can put your system to an unnecessary risk: getting the wrong driver installed. This may lead to serious malfunctions. The safer and easier way to update drivers on a Windows computer is by using an automatic tool such as TweakBit Driver Updater.
Driver Updater automatically identifies each device on your computer and matches it with the latest driver versions from an extensive online database. Drivers can then be updated in batches or one at a time, without requiring the user to make any complex decisions in the process. Here is how it works:
Download and install TweakBit Driver Updater
Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
Check if your webcam is enabled
Many laptops allow you to enable or disable your webcam by using a keyboard shortcut. To check if your laptop supports this feature, look for a key that has a webcam picture on it. To disable or enable your webcam, simply press Fn key and that key together.
On some laptops that keyboard shortcut is Fn + F6, but it might be different on your laptop. To see if your laptop supports this feature and how to properly enable or disable your webcam, be sure to check your laptop’s instruction manual.
Disable all USB hubs
- Open Device Manager and expand Universal Serial Bus controllers section.
- Now locate USB Root Hub, right click it and choose Disable from the menu.
- A confirmation dialog will now appear. Click Yes to disable the device.
- Repeat last two steps for all available USB hubs. Keep in mind that by disabling USB hubs you’ll cause other USB devices, including your mouse and keyboard to temporarily stop working.
- After disabling all USB hubs, restart your PC.
- Once your PC restarts, go back to Device Manager and enable all USB hubs.
Install the default driver
- Open Device Manager.
- Locate your webcam on the list, right click it and choose Uninstall device.
- When the confirmation dialog appears, check Delete the driver software for this device if available.
- Now click the Uninstall button.
- After uninstalling the driver, click Scan for hardware changes icon.
- Windows will now install the default driver. If for some reason the default driver isn’t installed, restart your PC and check if that solves the issue.
Rename SoftwareDistribution and catroot2 directories
- Start Command Prompt as administrator.
- You can do that by pressing Windows Key + X and choosing Command Prompt (Admin) from the menu.
- If Command Prompt isn’t available, you can also use PowerShell (Admin).
- When Command Prompt starts, enter the following commands:net stop wuauserv
- net stop cryptSvc
- net stop bits
- net stop msiserver
- ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- ren C:\Windows\System32\catroot2 catroot2.old
- net start wuauserv
- net start cryptSvc
- net start bits
- net start msiserver
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